What To Do If Chrome Stops Playing Videos?


A widely used cross-platform web browser is Google Chrome. On Windows PCs, Macs, iOS smartphones, and Android devices, it can be used to browse different web pages. Are you having trouble getting videos on Chrome to play?

Even though you frequently visit numerous video-sharing websites, there is a situation when a certain video is not playing in Chrome. This article will discuss potential fixes for Chrome’s video not playing issues. In addition, we will offer safeguards against potential issues with Chrome video playback.

Possible causes that might have led to Chrome not playing the videos

What To Do If Chrome Stops Playing Videos?

Knowing the underlying causes is crucial when experiencing problems with Chrome not playing videos. There can be several factors that would lead to this issue. Let’s examine a few of the typical offenders:

If videos on websites like YouTube become sluggish, fuzzy, or display error warnings, Chrome is likely unable to load, play, or even stream videos. 

An Outdated Chrome Browser

This is typically the first cause of the video issue “Chrome not playing the videos”. Every browser version adds new functionality to help handle changing video requirements more efficiently. Online video playback will undoubtedly be limited in Chrome if it is out of date.

Cache and cookies 

Cache and cookie accumulation can also cause issues with video playback, preventing videos from loading in Chrome.

Disabled Flash Player

Some websites’ videos haven’t been updated to function without “Flash,” therefore you can’t play such videos.

Computer Multitasking Too Many Operations

Your Chrome browser will undoubtedly slow down if it has too many active tabs and open operations. As a result, whenever you visit a website, videos may become unplayable.

Misconfigured browser settings

Videos on Chrome may not play if the browser’s settings are incorrect, such as restricted plugins or disabled JavaScript.

JavaScript Issues

Some websites can’t play videos unless JavaScript is installed. For security concerns, Chrome disables some programs like JavaScript in the interim, particularly if malware has already attacked or nearly attacked your device. Thus, an issue comes up.


Internet Problems

There can be network issues with your internet service provider, which could impact your network connection and cause videos to load slowly or not at all. 

Ways To Solve Videos Not Playing In Chrome 

Thankfully, there is a simple solution to the annoying problem of movies not loading on Chrome. Starting with the most basic and widely used fixes, let’s examine the most efficient troubleshooting techniques. The purpose of having multiple solutions available to you is to provide you with an extensive range of choices. You will soon be able to experience flawless video playback on Chrome by following these steps.

Solution 1: Check if you need to update Chrome 

Numerous bugs found in older versions will always be fixed in newer versions. Thus, you can see if an update is available.

  1. Click the 3-dots More icon in the upper right corner of Google Chrome after opening the browser. The Help option from the drop-down menu must be selected. Next, select About Google Chrome to see whether any new Chrome updates are available.
Check if you need to update Chrome
  1. Google will check the update for you automatically. After that, you can update Chrome to the most recent version by following the instructions.
Update the chrome
  1. Upon completion of the update, click Relaunch. You can now play a video to see if the issue has been resolved. What if the problem of video not playing on Chrome is still there or not?

Solution 02: Check Cache, Extensions, and Plugins

Chrome extensions, plugins, and anything stored in your browser’s cache are typically the source of this problem. You must first launch Chrome on Windows to resolve this. After that, follow the instructions to delete your browsing history, cookies, and cache.

  1. Click the three-dot menu symbol in the upper-right corner of Google Chrome after it has opened.
  2. When the drop-down menu appears “More tools” should be selected followed by “Clear browsing data”.
Check Cache, Extensions, and Plugins
  1. Choose “Cookies and other site data” and “Cached images and files” from the popup box. You have the option to select a particular time frame to remove the data.
  2. To erase the selected entries, click the “Clear data” option.
Clear cache and cookies to fix video not working on Chrome

Check to see if the videos can now play without any problems by returning to the website or video page after deleting the cache and cookies.

Solution 03: Use a Professional Video Repair Tool

The video still not playing on Google Chrome issue can be caused by corrupted video’s quality. It may not be compatible with the player or the network disc platform because it is corrupted. We suggest using Wondershare Repairit – Video Repair to assist you in fixing it. 


  • Repair damaged videos with all levels of corruption, such as video not playing, video no sound, out-of-sync video or audio, playback errors, header corruption, flickering video, missing video codec, etc.
  • Repair videos of 18 different formats, including MOV, MP4, M2TS, MKV, MTS, 3GP, AVI, FLV, MXF, KLV, INSV, M4V, WMV, MPEG, ASF, etc.
  • Repair damaged or corrupted videos caused by video compression, system crash, video format change, etc.
  • Repair critically damaged or corrupted videos available on SD cards, mobile phones, cameras, USB flash drives, etc.
  • Repairit has a quick and advanced scanning mode. You can use either depending on the level of corruption the video file has undergone.
  • No limit to the number and size of the repairable videos.
  • Support Windows 11/10/8/7/Vista, Windows Server 2003/2008/2012/2016/2019/2022, and macOS 10.10~macOS 14.

The following are the steps to use a professional tool to fix a video:

  1. The “Add video and start repairing” option is located in the center of the repair tool’s UI. Drag and drop the corrupted video file from its place using this tool. As an alternative, you can accomplish the same task by clicking “Add”.
Add corrupted video
  1. Locate and click the blue “Repair” button to begin repairing the corrupted video file. Any errors in your video file will be fixed using this Quick repair method, and then a window will open. For a preview and save, click “OK”.
Repair The Video
  1. The restored video file will now be shown to you. If you are happy with the outcome, simply click “Save” to save it to your computer.
Preview The Fixed Video

Solution 04: Allow Flash on the Site

To enable Adobe Flash Player, take the following actions:

  1. Go to the website where you were attempting to play the video by opening Google Chrome. Click the “Lock” button located on the left side of the website address. 
  2. Select the Arrows icon next to “Flash.” The next thing you would need to do is either “Allow” or “Always allow on this site.” 
Enable Flash on the site
  1. Now, try playing your video again after refreshing the website.

Solution 04: Restart Chrome Browser App:

If Chrome isn’t letting you play videos, you might have to close and relaunch the browser. Make sure the application has shut down fully before launching it again. 

Follow these steps:

  1. Type chrome://restart in the address bar, then press “Enter”.
Restart Google Chrome
  1. By hitting “Ctrl” + “D” on Windows or “Cmd” + “D” on Mac, you can bookmark the aforementioned URL.
  2. Now click on “Edit” and then enter “chrome://restart” in the URL field.
  3. Select “Save”.

Solution 05: Turn on JavaScript

Some media, including YouTube videos, require JavaScript, therefore you must enable it.

  1. Open Chrome.
  2. Press the three-dot menu button.
  3. Select ‘Settings’.
  4. Click on the option “Site Settings” that you will find under the “Privacy and Security” section.
Advance setting of chrome
  1. Click “JavaScript” under Content by scrolling down.
  2. The “Allowed (recommended)” option is to be switched on by a single click.
  3. Restart Chrome and play the videos again.

Solution 06: Disable Hardware Acceleration

  1. Navigate to Chrome’s Settings page.
  2. Scroll down to the end of options and select ‘Advanced’ by clicking on it.
  3. Find the ‘System’ section.
  4. Turn the “Use hardware acceleration when available” switch off by clicking on it.
  5. Click Relaunch, this will restart Chrome. Try playing your video again.
Disable Hardware Acceleration

Solution 07: Download the Video to the Computer 

Try playing the video locally after downloading it to your computer. 

  1. Click the three-dotted icon in the top-right corner of your screen while using the Chrome browser.
  2. Go to “More tools” and select “Extensions” after that.
  3. Locate and download the extension that enables online video storage for users.
  4. To download the video, go to the website containing the desired video and click the download icon, as shown below.
Download the Video to the Computer or Mobile

Solution 08: Turn off Chrome Extensions

To ensure that the videos play correctly, try temporarily disabling all of the extensions. After disabling the extensions, if the videos continue to function properly, you can enable each one individually to see which one is causing the issue.

  1. Click the three-dotted icon in the top-right corner of your screen while using the Chrome browser.
  2. Go to “More tools” and select “Extensions”.
  3. A list of installed extensions can be seen under the Extensions tab.
  4. Turn off every extension by flipping the blue switch that is located next to it.

Solution 09: Reset Chrome

  1. Launch Chrome, select “Settings” from the menu, then click “Advanced.”
  2. Navigate to “Reset and clean up” and choose “Restore settings to their original defaults.” To continue, select “Reset settings.”
  3. Try playing the videos again after restarting Chrome.
Reset Settings

How to Avoid the ‘Videos Not Playing on Chrome’ Problem

As long as certain steps are taken, this issue can be avoided:

  • Make sure you regularly empty your Chrome’s cache and cookies. Cookies and cache can cause issues for your browser.
  • Your browser will become overwhelmed by too many tabs because too many processes will be open at once. 
  • There should be occasional monitoring of your internet connection. 
  • To guarantee seamless functioning, confirm that the extensions you’ve added to your Chrome browser are compatible with it.

Wrapping up 

Over the years, people have grown increasingly accustomed to experiencing the issue of videos on Chrome not playing. We have already covered the most prevalent causes of this problem as well as possible treatments. Sometimes, a video may be corrupted or destroyed, which is why it won’t play on your Chrome browser. Wondershare Repair is usually a good option in situations like this. It Video Repair, a highly recommended solution for the task, may repair the flaws in your video file. In just a few minutes, it can assist you in fixing corrupt videos!

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